Cadillac Owner Center

Cadillac prioritizes its customers' needs by making sure that information on service and maintenance for its vehicles is readily accessible and user-friendly. Cadillac owners benefit from several resources that simplify to stay on top of their vehicle's care and follow recommended maintenance schedules.



The Cadillac Owner Center is a comprehensive digital platform where vehicle owners can find detailed details about their particular model. After enrolling their vehicle, owners can log in to view a personalized account with information on their Cadillac's service plan, maintenance records, and warranty status. The Owner Center also offers downloadable owner’s manuals, instructional videos, and step-by-step guides to help owners handle simple repairs or understand specific vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Through this app, users can monitor their vehicle’s condition by getting alerts about maintenance needs, such as oil changes, tire checks, or brake checks. The app also offers handy features like remote start, lock and unlock capabilities, and the option to book maintenance directly with the preferred Cadillac dealership. For recently launched vehicles, the app can even offer live data to notify drivers of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an built-in information system that includes maintenance alerts and reminders. When a maintenance is required, the vehicle displays notifications on the dashboard, letting the driver know of required tasks. This system not only helps remind drivers to follow the schedule but also offers specifics of each service item, making it easier for drivers to grasp the importance of each service.

Cadillac Dealership Network

Cadillac dealerships play a significant role in communicating service and maintenance information to customers. When owners visit an authorized dealership for service, the advisors offers a thorough breakdown of the suggested tasks, making sure that owners are aware of the necessity of each task. Additionally, dealerships maintain digital logs of every maintenance appointment, allowing Cadillac owners to easily access their maintenance records for future needs.

Printed and Online Resources

Cadillac offers printed owner’s manuals and quick reference guides that detail the vehicle’s service intervals, fluid types, recommended tire pressures, and other important information. For those who prefer digital resources, Cadillac’s website features a webpage for service and maintenance where owners can access resources, videos, and tips on how to keep their vehicles in peak condition.



By offering a combination of online resources, in-person assistance, and traditional guides, Cadillac guarantees that owners are well-informed about their vehicle’s maintenance needs, thereby extending the life and performance of their Cadillac.